Frequently Asked Questions

What is Mobiles Buddy?

Mobiles Buddy is your one stop solution for all your phone needs. We buy Used Phone, Sell ,Accessories and repair phones at best prices. Our easy to use app ensures that you can get the best price for your phone in under 60 seconds.

How do I sell my gadget( Mobiles Phone ) via Mobiles Buddy?

Visit our website www.Mobilesbuddy.in or download the Mobils Buddy App from Google Play Store then Search for your device through our on-page filter and mention its condition in required fields. Our automated system will quote a price for your device, whichyou shall receive at the time of pickup. (Estimated Price).

How do you determine the price for my device?

The price of a device depends on the overall quality and condition of the device. We examine your device to check if it is in order and on the basis of that we determine its price accordingly.

How do I Schedule pick up of my old gadget?

If you have generated a quote for your gadget on our website, then you just need to click on ‘Sell Now’. Then, fill in your contact details and we will contact you for the same.

We will pick up your phone as per the time slot given by you. If at any point of time you need to change pick schedule just give us a call at 8307091555.

What do you do with the gadgets that We buy?

Once a phone is sold to us, we refurbish it and rectify whatever issues it might haveWe repair those gadgets to function to their fullest and sell them to either our partners or directly to customers.or via our Local Store or Online Store At Store.Mobilesbuddy.in

If my model is not available on Mobiles Buddy, how do I sell it?

Can’t find your phone’s model on Mobiles Buddy ? Please drop us a mail at support@Mobilesbuddy.in with details about the Brand, Model, Configuration Photos & Condition, and we will get back to you with the quote of your device as soon as possible.

Can I sell my gadget without providing any ID proof? I don’t feel like sharing the copy of my documents.

Sorry, but we need to establish a proof that you are the legal owner of the product to ensure that we don’t buy stolen phones. So, providing identification details is mandatory.

I bought a new phone for Ex - Rs. 25,000/- ten days ago. I am expecting Rs. 24,000/- for it but Mobiles Buddy is giving very low value for it?

When you buy a gadget and sell it in few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’. For a professional buyer, the product has already lost a significant 20- 30 % of its value when you bought it.

My phone is faulty. Will you still accept it?

We accept gadgets in all conditions. On Mobiles Buddy, you can sell your gadgets that are not working, are in working condition or are flawless.

Why isn’t my device listed?

Some devices don’t sell anymore. This is either because they’re not relevant anymore or they’re too old.

How many days will it take to repair a phone or a Tablet screen?

On average, repairs take about 60 minutes or less. This all depends on the model of the device being repaired. (only if the display has to be changed approximated time)

Which type of smart phones you unlock?

We unlock all types of smart phones in every brand and model if the phone belongs to the seller (only) and also depends on the model which is not blacklisted by the government or is not authorised to be unlocked for example {Emi phone locked}

Is it safe to give phone for repair?

It is for your good and to keep your data safe and secure. Things You Must Do Before Handing Over Your Phone For Repair: Create a Backup: there is a high possibility that your data gets erased while repairing. Remove the SIM card: make it your habit to remove the sim card before handing your phone to a technician.

What is Mobiles Buddy repair?

Mobiles Buddy repair provides you a doorstep professional service to fix your device for any damages. Simply, request the service under our Repair section or call @ 8307091555, mark the issue and select the preferred time for device pickup.

Our representative will visit you, pick up your smartphone, diagnose, fix and then deliver it back. Thus making the repair process hassle free, while backing up our service with minimum One-month CashForPhone Warranty, depending on the phone’s condition

What if my gadget faces same issues as it was before the repair?

You can contact our support team or write to us, and we will schedule a pick up again. In this case, we will not charge anything if it’s in the Mobiles Buddy Warranty period.

Is there any warranty from Mobiles Buddy for the repairs?

We provide Minimum 1 month or Maximum 6 Months of warranty (maybe more depending on Phones Faults ) on each gadget ( Mobile Phone repaired by Mobiles Buddy

How do I Pay for CashForPhone Repair?

ou can pay Cash or online via Net banking, Debit/Credit Card & e-wallet.

Why do I choose Mobiles Buddy to repair my phone over local vendor?

Unlike local vendors, Mobiles Buddy has curated a list of professional Repair partners who use quality spares and trained technicians to attend your repairing needs. On top of it, we also provide you with home pickup & delivery, along with genuine repair invoice that covers your device with minimum 1 -6 month or more of Mobiles Warranty (Maybe, even more, depending on model and vendor Faults And Phone Models ).

Mobiles Buddy

Support : +91-8307091555

Email : Business@mobilesbuddy.in

Address : 1st & 2nd Floor, B 19, Sector 63, Moradabad - 244001, Uttar Pradesh, India

Head Office : Mobilesbuddy INDIA PVT. LTD.
Near Mrf Tyers showroom, Haldur Chowk, Chandpur, Uttar Pradesh 246725

Follow Us On

© Copyright Mobiles Buddy, All Rights Reserved